Cancellation period: The customer can cancel the order within 24 hours of completing the order, and before the order is shipped, to cancel the order, please contact the customer service team as soon as possible.
After shipment: If the order is shipped, it cannot be canceled. In this case, you must follow the return policy to return the product.
2. Cancellation by Olympic Sports
Olympic Sports reserves the right to cancel orders in the following cases:
Unavailable: If the product is out of stock.
Payment problem: If there is a problem processing the payment or if the payment is not received.
Suspected fraud: Orders that are suspected of being fraudulent will be canceled to protect customers.
In case of cancellation by Olympic Sports, the customer will be notified, and the full amount will be refunded using the original payment method.
3. Refund process for cancelled orders
Time: Order cancellation will be processed as soon as it is approved, and any payments made within 7-10 business days will be refunded depending on the customer’s financial institution.
Payment method: The amount will be refunded using the same payment method used by the customer upon request.
